This Privacy Policy determines how the unique booking system Glanzu / collects, uses, stores and discloses information received from users on the website (the “Site”). This Privacy Policy applies to the Site, all subdomains of the Site, all products and services offered by the Site.

This Privacy Policy applies directly to this Site and to information obtained through it. It does not apply to any other sites and is not applicable to third-party websites, which may contain references to our Site and from which links to the Site may be made, as well as links from this Site to other Internet sites.

If the User does not agree with this Policy, he must immediately leave the Site.

Received information

When you visit the Site, we determine the ip-address, the name of the domain from which you came to us, and the country of registration of this ip, as well as we record all visitors' transitions from one page of the Site to another.

The information we receive on the Site may be used to facilitate the use of the Site. The site collects only general information that your browser provides voluntarily when you visit the Site.

The site uses standard cookies (cookies) to customize the display styles of the Site to the parameters of the monitor screen. Cookies - data from the website, which is stored on the hard disk of your computer. Cookies contain information that may be necessary to configure the Site - to save your settings for viewing and collecting statistical information on the Site, i.e. which pages you visited, what was downloaded, the Internet provider’s domain name and the visitor’s country, as well as the addresses of third-party websites from which the transition was made to the Site and beyond.

This technology uses the Yandex / Rambler / Google company counters installed on the Site, etc.

Cookies do not contain any personal information about you. To view material without cookies, you can set your browser so that it does not accept cookies or notify you about it (browser settings are different, so we advise you to get help in the Help section and find out how to change browser settings for cookies). You can read about cookies in detail here:

In addition, the Site uses standard web server features to count the number of visitors and assess the technical capabilities of the host server, ratings and attendance counters from third-party organizations (,,, etc.). We use this information in order to determine how many people visit the Site, and arrange the pages in the most convenient way for users to ensure that the Site is consistent with the browsers you use, and to make the Site content as useful as possible for visitors. We record information about movements on the Site, but not about individual visitors to the Site, so no specific information regarding you personally will be saved or used by the Site Administration without your consent.

We can also collect personal identification information from users when a User visits our Site, registers on the Site, places an order, fills out forms and in connection with other activities on the Site. The user may be asked to indicate the name, email address, telephone number, and bank card details, if necessary. Users can visit our Site anonymously. We collect personally identifiable information from users only if they voluntarily provide us with such information. Users can always refuse to provide personal identification information, except in cases where it may prevent the use of certain functions of the Site and the performance of services.

How we use the information we collect

Glanzu’s unique booking system may collect and use users ’personal information for the following purposes:
- To improve customer service. The information you provide helps us respond to customer requests more effectively.
- To personalize user experience. We may use the information to determine which of the visitors to the Site is most interested in the services and resources provided on our Site.
- To improve our Site. We may use the feedback you provide to improve our products and services.
- To process payments. We can use information about users when placing an order for making payments and only for this. We do not share this information with third parties except when necessary to provide services.
–- To send users information that they have agreed to receive on topics that we think will be of interest to them.
- To send periodic emails that may include company news, updates, information about products and services, etc. If the User would like to refuse to receive subsequent letters, we include a detailed description of the instructions on how to unsubscribe at the bottom of each email, or the user can contact us through our Site.

User Personal Information

Entering personal data in the feedback forms on the Site, clicking the button "Register", "To order confirmed services", "Send". The user decides to provide his personal data and agrees to process them by his own will and interest. User consent is specific and conscious.

The Site Administration does not verify the accuracy of personal information provided by Users, and does not verify their ability to act. At the same time, the Site Administration proceeds from the fact that the information transmitted to them from users is reliable.

The user is responsible for providing personal data of a third party.

Personal data entered by the User when filling out the feedback form can be used by the Site Administration to prepare and submit an offer, complete a transaction, perform a service or improve the quality of services.

In respect of the personal information of the User, its confidentiality is maintained. Under no circumstances does the Site Administration transfer the User’s personal information to third parties except for cases expressly provided for by the current legislation of the Russian Federation and cases when information transfer to third parties is necessary for the performance of services (booking hotels, transfers, tickets, tours and other services offered ).

The User agrees that the Site Administration has the right to use the personal data of the User for the implementation of electronic newsletter or advertising, including through email-letters and SMS-messages.

Processing of users' personal data

Acceptance of the terms of this Policy in terms of the provisions on the processing of personal data is carried out by affixing the corresponding mark by the User when filling in any feedback form and is expressed by the User’s informed consent to the processing of personal data.

The User agrees that the Site Administration has the right to store and process, including automated, any information relating to the personal data of the User in accordance with the Federal Law "On Personal Data", including the collection, systematization, accumulation, storage, clarification , use, distribution (including transfer), anonymization, blocking, destruction of personal data provided by the User when filling out the feedback form on the Site.

Consent to the processing of personal data can be withdrawn at any time by the User by written request to the Administration of the Site. In case the User withdraws consent to the processing of personal data, the Site Administration deletes the personal data of the User and is not entitled to use them in the future.

How we protect your information

The Site Administration ensures confidentiality and security in the processing of personal data. We take appropriate security measures to collect, store and process any collected data to protect it from unauthorized access, alteration, disclosure or destruction of your personal information (user name, password, transaction information and data stored on our Site).

General access to personal information

We do not sell, trade or lease personal information of users. We may provide general aggregated demographic data not related to personal information by our partners and advertisers for the purposes described above. We may use third-party service providers to help us manage our business and the Site or manage activities on our behalf, such as newsletters or statistical and other research. We may share this information with these third parties for limited purposes, provided that you have given us the appropriate permissions.

Privacy Policy Changes

Glanzu has the discretion to update this Privacy Policy at any time. In this case, we will publish a notice on the main page of our Site. We encourage users to regularly check this page in order to be aware of any changes in how we protect the personal information we collect. By using the Site, you agree to accept responsibility for periodic review of the Privacy Policy and changes to it.

Your acceptance of these terms

By using this Site, you express your specific and informed consent to this Policy. If you do not agree with this Policy, please do not use our Site. Your continued use of the Site after making changes to this policy will be considered as your acceptance of these changes.

Denial of responsibility

Remember, the Privacy Policy when visiting third-party Sites is beyond the scope of this document. The Site Administration is not responsible for the actions of other websites.

How to contact us

If you have any questions about the Privacy Policy, use of the Site or other issues related to the Site, please write to us at


Legal data

Ivan Susanin Co., Ltd.

804/2, Nopparat Village, Soi Sathit Phathana (Punna Withi 28), Sukhumvit 101 Rd. , Bang Chak, Phrakhanong, Bangkok 10260

Tax ID: 0105546026480

Publication date: 11/21/2018